FAQs

What is Peddler.com?

Peddler is the first social marketplace where you can shop together with like-minded people for less. Our goal is to get you the products you want for the best prices on the internet.

What is group buying?

Group buying is also known as crowd buying and collective buying. To put it simply, it gives you significant discounts on products you want when you shop together with others. And yes, everyone gets their own product - the only thing you share with others are the discounts!

How does group buying work?
  1. We reach out to merchants for the best crowd buying offers.
  2. Merchants provide deals with major discounts; the more users opt in to purchase, the greater the discount.
  3. More and more users choose to buy the product, driving the price down.
Who is a Peddler?

A user of Peddler.com. Once you register on the site - you become a Peddler too!

How do I purchase an offer?

There are 2 ways to purchase on Peddler.com. You can 'Buy It Now' or 'Hold & Wait'.

Buy It Now guarantees the product at its current unlocked price and your order is processed straight away!

When you Hold & Wait, you pay and your item is shipped automatically only if the lowest price is unlocked by the time the offer ends. If the lowest price is not unlocked, the order does not go through and you pay nothing.

To see more about how purchasing works, check this out.

When do I pay?

If you click "Buy It Now", this will take you to the checkout to complete payment and your item will be processed for shipping immediately on checkout.

If you "Hold & Wait", you will only pay if the lowest price is unlocked, however we need your payment details now to make sure they are valid and have available funds. Then, when the lowest price is reached, the payment is processed automatically and the item is shipped as soon as possible.

For some payment types (such as iDEAL) you might be required to re-enter your payment details when the offer ends. If so, we will always inform you by email.

All payments are processed by Stripe. Their platform handles billions of dollars every year for forward-thinking businesses around the world.

What is the progress bar?

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You’ll see the progress bar in various states on different offers throughout Peddler.com.

The purple bar shows how many Peddlers have opted to "Buy It Now" and the yellow bar shows how many have opted to "Hold & Wait" for the lowest price. To try out a simulation for yourself, you can click the 'What's this?' button on any product page.

What are the tiers?

The circles on the progress bar are called tiers - milestones that are reached as purchases are made. Each tier has a label showing the price at that level, and how many more purchases are needed to unlock that price. You’ll notice them changing colour as they’re unlocked.

What does it say underneath the progress bar?

The info below the bar is a summary. It shows the total number of purchases split between "Buy It Now" and "Hold & Wait", as well as how many more Peddlers are needed to unlock the lowest available price.

What does the timer mean?

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All offers have a countdown timer. It starts when the first purchase is made. When browsing products from the homepage, you can see the timer in the bottom right hand corner of the product image, in this example there are 3 days left on the offer. You can also see the timer when you click into the main product page in the top right hand corner of the page.

Make sure to snap those great offers before the timer runs out!

What if the reserve price isn’t unlocked?

If the reserved price is not unlocked, only the Peddlers who chose to Buy It Now will be charged and will receive their orders.

What is boosting?

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Boosting is what you can use to express interest in a product that does not yet have an offer. Once enough users have "boosted" an item, an offer will be on its way from a merchant. The price listed in black is the current store price of the link pasted by the user who created the product - so go get boosting to drop that price down!

What are "Crowds"

"Crowds" connect you and your fellow Peddlers who share common interests (from "Mums & Dads to "Foodies", and even "Crypto enthusiasts") to inspire each other and get deals on the things you want together. Crowds make it easier to get deals on products you want much faster!

Can I make a crowd for my community?

Of course! Simply fill out the "Suggest a crowd" section at the bottom of the crowds page and we will be in touch with you as soon as possible!

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How do I Peddle a product?

Just Peddle It! Simply go to the "Peddle it" card, and paste the link to the product you've found on another website. A product card is automatically created, and other Peddlers can join you in boosting the product to receive an offer! Then, we'll do the hard work for you and match your product to a great offer.

Why should I Peddle a product?

When you peddle a product you are simply adding a product to Peddler that is not already on the site. This attracts merchants, brands and makers looking to give you and your fellow Peddlers a great offer.

How do I become a Merchant?

In order to become a Merchant on Peddler, register here or get in touch with us via email at [email protected].

How long will it take for me to get my product?

Every product has a processing time that is indicated by the merchant - this is the time it takes for the merchant to prepare your shipment. Each offer has one or more shipping options, which all have an indicated estimated delivery date.

Why was my purchase cancelled?

There are many reasons why this could've happened.

No worries though! We're always here to help and answer all your questions! Please contact us for more details if your purchase was cancelled, or you can email us directly at [email protected].

Can I get a return and/or refund on my order?

Merchants are required to (at a minimum) adopt a 14 day return policy on anything sold on Peddler.com. Furthermore, you have rights protected by laws and regulations and every Merchant must abide by the laws of the destinations they ship to and from so you are protected from any nasty business.

We ask all of our merchants to handle returns, refunds and disputes attentively and with the utmost care and respect for your concerns.

If something doesn't go right, please do not hesitate to get in touch with us.

What payment methods can I use?

You can use most debit and credit cards. We also accept bitcoin and 14 other forms of cryptocurrency for most products! We are working hard to add more payment methods to our site soon!

Who processes your cryptocurrency payments?

We use Coinify to process all crypto transactions. Our current checkout limit is 15 minutes for crypto transactions, but we are working hard to increase that!

So what does it cost me?

The site is free to browse and use to all Peddlers!

If you wish to become a Peddler Merchant, there may be small fees associated with your selling activities (depending on your subscription type). If you are interested in finding out more about becoming a Merchant, get in touch with us via email at [email protected].

How do I reset my password?

Forgot your password? No problem! Follow the instructions here.

What do the country flags displayed on Merchant profile avatars mean?

The flag indicates which country the Peddler Merchant is based in. It does not, however, indicate which country the product will be shipped from.

How do I report an issue with the site?

Simply log in to your Peddler account and contact us here or send an email to [email protected].