6 July 2020
Peddler enables users of Peddler.com to be in control of their personal data.
As a user of Peddler you have the control over the privacy of personal data that is
captured by our services. We take your privacy very seriously.
In order for you to create an account on Peddler.com and use our services, we need to collect and process some information to make sure we have everything we need to provide the best possible service to you. Depending on how exactly you use Peddler (either as a User (a.k.a. a Peddler) or as a Peddler and a Retailer), that may include:
We use the info that we collect for the following reasons:
Information that is shared publicly
When you create an account, we create a basic profile page for you on Peddler, containing your account name and the date the account was created. Whenever your account name appears on Peddler (for instance, when you like a product or create a Crowd), people can click your account name to see your profile. Here are some of the things that will be publicly viewable on your profile, or elsewhere on Peddler:
Info that we don't share publicly
The following data will not be publicly displayed or revealed to other users:
We never post anything to your Facebook, Twitter, or other
third-party accounts without your permission.
We do not sell your data - that's just not our style. Trust and transparency are at the very heart of what we do.
Info that's shared with trusted third-party services
We may share your information with certain trusted third-party services to help us provide, improve, promote, or protect Peddler's Services (like when we partner with payment processors, or courier services). When we share data with third-party services that support our delivery of Peddler, we require that they use your information only for the purposes we've authorised, and that they protect your personal information at the very least to the same standards as we do. We may also share information that's accumulated but made anonymous in a way that doesn't directly mention or allude to you personally.
The third parties we currently work with are MolliePay, Google Analytics, Google Ads, Facebook Ads, Sendgrid, MessageBird, Intercom.io, and Hubspot. For additional information how to opt-out from these third party services, check out our Opt out / Do not track section.
How do we keep your info save and how long is it kept
We are very careful and take many measures to protect your personal data. Both on an technical and organizational level. Our team is daily embedded with keeping your data secure in our systems and search for vulnerabilities. We enhance a strict data access control, meaning that your data is only accessible to employees who need this to execute their work. The data is kept in our secured system unless you request to be forgotten by Peddler. When we share your details with third parties (as listed above) to do things like process a payment transaction, we ask that they treat your data just as carefully as we do. If you feel that this is not happening, please let us know by contacting us on [email protected]
To have your account removed from Peddler, please contact [email protected] your account will be completely deleted within 30 working days. We may retain records of your purchases to comply with authorities and tax regulations.
We want to ensure that we are protected and that we are complying with the law which ultimately helps us to ensure we can continually provide the best service to our Peddlers without any issues. We do reserve the right to disclose personal information when we believe that doing so is within reason to comply with the law, to prevent fraud or abuse or to protect Peddler's legal rights.
We will send you emails & SMS notifications relating to your
transactions on Peddler. You will also receive certain marketing email
communications if we think they are of genuine interest to you in
accordance with your preferences, but only if you opt-in! If you
create a profile on our site with your email or social media account
without giving explicit permission to email you, we will not use this
data to contact you for any marketing purposes.
We want to communicate with you only if you want to hear from us. We've always believed in protecting our user data and using it to create the best experience possible on Peddler which includes getting incredible deals on incredible brands. We hope you stay part of the Peddler community to continue receiving these deals and our full services. We try to keep emails to a minimum and give you the option to opt-out at any time of any marketing communications we send if you feel it's a bit much.
However, remember silence isn't permission, so if we don't hear from you, we won't be able to continue sending you exclusive deals and customized content. Opt-in on our website to stay up to date. And if you're already part of the email list, make sure you look out for our email and update your preferences!
To modify or delete the personal information you've provided
to us, you can log in and update your profile or delete your account.
We may still keep a hold of anonymised information as required by law.
SAR: Subject Access Request
If you like, we can give you a copy of all the personal information about you that we hold, you just need to make a formal request for this. You are now able to formally request the following information:
Please send your request to [email protected]
People under 18 (or the legal age in your jurisdiction)
are not permitted to use Peddler on their own, and so this
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